Content & Web Production

Content producer focused on web, editorial, and content systems—translating technical concepts into clear, user-friendly experiences across marketing and product content.

Featured Work

Delivering a Slam Dunk Experience on WordPress
Enterprise customer story highlighting performance and scalability for the Dallas Mavericks

14 Awesome Things You Can Do With WordPress
Evergreen editorial content designed to drive engagement and support product education.

WP Engine (Author Archive) (via Wayback Machine)
Collection of published blog content spanning editorial, marketing, and customer storytelling.

PictureCorrect Author Page
Published photography and editing articles distributed through a high-traffic affiliate publisher.

“Studying Outside Your Comfort Zone,” Verge Magazine, 2011 (print)
Early print publication focused on editorial storytelling.

Mailchimp (Intuit)

Design Producer / Web Production | 2024-2026

Supported high-volume web production and content operations for Mailchimp’s marketing site, working across design, engineering, and marketing teams.

💻 Web Production & Content Operations

  • Produced and updated marketing pages using Contentful CMS

  • Partnered with designers and engineers to launch campaigns and site updates

  • Managed high-volume content updates across a global marketing site

  • Supported QA and content accuracy across releases

⚙️ Systems & Scale

  • Contributed to scalable content workflows and reusable components

  • Helped streamline production processes across teams

  • Worked within a design system to ensure consistency across pages

Cirrus Logic

Content Developer & Producer | 2017–2023

🧩 Intranet Redesign (Drupal → Unily Migration)

  • Led UX research (interviews, surveys) to identify usability gaps across employee workflows

  • Conducted vendor evaluation and helped guide platform selection

  • Improved information architecture (IA), resulting in more intuitive navigation and content findability

🌐 Cirrus.com (Corporate Website)

  • Project-managed cross-functional web updates across product, HR, and ERG pages

  • Partnered with design + marketing to refresh visual assets during site redesign

  • Managed digital assets in Bynder DAM and ensured consistency across global content

🌱 ESG Website (cirrus.com/company/esg)

  • Led end-to-end development and launch of ESG site

  • Structured content to clearly communicate sustainability initiatives and supply chain transparency

  • Collaborated with stakeholders to translate complex reporting into user-friendly web content

WP Engine

Content Manager | 2015–2017

✍️ Blog & Editorial Content (wpengine.com/blog)

  • Produced and published blog content aligned with SEO strategy and marketing campaigns

  • Partnered with SEO team to translate keyword research into content briefs and editorial calendar

  • Collaborated with writers, designers, and stakeholders to deliver high-quality, on-brand content

  • Maintained publishing workflows and ensured consistency across a high-volume content pipeline

📚 Resource Center & Case Studies (wpengine.com/resources)

  • Developed long-form content including customer case studies, guides, and gated resources

  • Interviewed enterprise customers to create narrative-driven case studies supporting sales efforts

  • Structured content to align with user journeys and lead generation goals

  • Helped scale content production by improving templates and editorial processes

Topaz Labs

Community Manager, Content + Product Marketing Specialist | 2013–2015

🧑‍🤝‍🧑 Community & Forum (discuss.topazlabs.com)

  • Managed and moderated user community, supporting engagement and resolving product-related issues

  • Acted as a liaison between users and product team, surfacing feedback and common pain points

  • Maintained a positive, active community environment while scaling user support

✍️ Blog & Tutorials (blog.topazlabs.com)

  • Created and published blog posts and tutorials to educate users on product features and workflows

  • Translated technical product capabilities into clear, accessible content

  • Supported marketing efforts through educational and product-focused content

📚 Support & Knowledge Base (support.topazlabs.com)

  • Developed and maintained help documentation and FAQs to support customer self-service

  • Organized content to improve usability and reduce support friction

  • Helped streamline support workflows through clear, scalable documentation